How to Report a Claim

Prompt reporting of claims and potential claims (incidents, circumstances and/or records requests that could reasonably give rise to a claim) is a critical first step in the defense of a claim. Even if a formal allegation has not yet been made, reporting adverse patient outcomes puts us on notice that a claim may develop in the future. It is always best to err on the side of caution when determining if an incident should be reported. The sooner we know about a matter then the sooner we can devote our resources to mitigate any future claims that may arise.

REPORT A CLAIM

Gather Information

Your notice to us should include your name, policy number, circumstances of the claim or potential claim as well as your contact information.

If Suit Is Made

If your claim involves a lawsuit, then every demand notice, summons, complaint or other process alleging injury / damages should be forwarded immediately to us.

File A Claim

Claim notices can be sent confidentially via fax (888-239-2663) or via email to [email protected]

Claim Status

Once we receive notification, a member of our claims team will respond to discuss next steps. If at any time you have questions, you can call us at 813-222-4291.

Secure. Complete. Dedicated.

Financial Strength

The Physicians Protector Plan^® is backed by the financial strength of Aspen Insurance Holdings, LTD whose operating subsidiaries are rated “A” (Excellent) by A.M. Best for financial stability. With over $12 billion in total assets, Aspen is a leading global insurance company, writing property, casualty and specialty insurance around the world.

Claims Defense

The Physicians Protector Plan^® claims team is composed of highly experienced professionals with deep insight into how physicians practice and the challenges they face. In fact, many of our adjustors are licensed, formerly practicing attorneys. Our goal is to turn the unpleasant experience of receiving a claim into a positive service experience.